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Willow Insurance Group
- Insurance
- Waterford Township, MI
About this business
After years of experience working for independent agencies, Willow Insurance Group was formed in 2016 by Rebecca Barens. Placing an emphasis on technology we give our customers access to state of the art systems, enabling access to important documents like new certificates in minutes. In partnership with Couri Insurance Associates, we serve clients of various sizes in a range of industries. Currently we have offices in Hillsdale, Grand Rapids and Waterford. Client Centered Clients are often acquired by referral not only bec... read more
Location details
4944 Highland Road, Waterford Township, MI, 48328, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wasn’t sure what type of coverage I needed for my home, but Rebecca Barens made the whole process much less intimidating. Her team was patient and took the time to explain the differences between the options, which helped me feel confident about my choice. The pricing was also very reasonable, and I never felt the pressure to pick something I didn’t need. It’s a relief to have coverage I trust.
I heard about Rebecca Barens through a coworker, and she said how client-focused and responsive she was, so I decided to go with her. And she is right, Rebecca was an empathetic insurance agent and did not sell me something I didn’t actually need and was very thorough in addressing my concerns. Totally recommend her services.
Horrible insurance company. They let my home insurance lapse and then blamed me because one of there employees didn’t answer an email. Then said they would find a replacement and then totally stopped communication. Use them if you want to loose your home only. Horrible communications Then read the email yourself which I can see you didn’t or ignoring it. I get a quote without alarm and ask for a require with alarm and no response. I’ve never been in a situation where I wasn’t insured in my life and this is how you help... read more
I have been a customer for many years. I appreciate the time they take to make sure my coverage is the best I can get and reasinibly priced. Thye keep me informed of insurance news (expected), but also have interesting seasonal articles. These emails are not massive tomes - they are light and too the point (so you can actually spend a couple of minutes to read them). When ever I've had calims, or added / removed vehicles, they have been right there - quick and efficient. Above all, they are frienly and treat you like yo... read more
The staff at Willow Insurance Group promptly return every call and provide answers to any question regarding our policy. They have a strong understanding to our insurance needs while trying to keep our premiums low
Frequently asked questions about Willow Insurance Group
How is Willow Insurance Group rated?
Willow Insurance Group has a 5 star rating with 9 reviews.
When is Willow Insurance Group open?
Willow Insurance Group is open now. It will close at 5:00 p.m.