Jones & Associates Insurance

Angela Juarez 

on Google

3 months ago

I called about a problem I was having with my insurance company and Maegan Norman helped me. She sent an email to the company and called me back to see if I had heard from them. I had not gotten a reply from her email. So about 2 weeks later I called again and she said she would have someone higher up reach out. Today she called again to see if I had heard from the insurance company. Her customer service was remarkable and she made sure to check in. This type of employee is hard to come by. She deserves a raise. Than... read more

Catherine 

on Google

6 months ago

I had the pleasure of speaking with Megan over the phone regarding my father's homeowner insurance, and she was nothing short of exceptional. From the very beginning, Megan was kind, patient, and incredibly knowledgeable. She walked me through every detail with clarity and care, making what could have been a stressful process feel simple and manageable. Her professionalism and genuine empathy really stood out—she treated our situation with compassion and respect, going above and beyond to make sure everything was sorted out ... read more

Patrick Dixon 

on Google

5 months ago

Melony was extremely professional, patient and thorough. I would definitely recommend Melony with Jones and Associates. The receptionist up front was helpful and courteous as well. 

Sammie Earl 

on Google

a month ago

Outstanding Job, my agent was Maegen Norman. She was kind and resolved my issue in one day! Thank You! Maegen. 

Benita Owens 

on Google

6 months ago

Megan is very knowledgeable, efficient, and explained things well. I went to the office and didn't have to wait longnto be seen. She even helped me to my csr. Verry happy to work with Megan on my new progressive policy