Conrad-Houston Insurance

James Matha 

on Google

2 months ago

I highly recommend Shaunae Bouaseng she was super helpful when my father and I were having trouble with our insurance policy, felt like no one cared about our issue but she stepped in and got answers for me! 

Mariah Krueger 

on Google

a year ago

I’ve had an outstanding experience with Conrad Houston Insurance. Shaunae Bouaseng is consistently responsive and helpful. She answers my questions quickly and thoroughly and makes managing my insurance coverage simple (even though it shouldn’t be!). I am always confident that Shaunae will help me with anything I need, not only on the same day I request it, but literally within 20 minutes of contacting her. It’s clear she genuinely cares about her customers. I highly recommend CHI for anyone seeking reliable, customer-orient... read more

Giovani Trapatoni 

on Google

10 months ago

I recently had the misfortune of dealing with CHI, and I feel compelled to share my experience to warn potential customers. From the outset, customer service has been abysmal. Calls are met with long wait times, and when you finally get through, the representatives often seem unhelpful or inadequately trained. My inquiries were met with generic responses that didn't address my specific concerns, making each interaction frustrating and unproductive. 

Shelton Landon 

on Google

6 months ago

I've known This family for over 40 years Paul and his family Mike D and has been outstanding and has gone above and beyond to take care of our needs you can't go wrong with a family like CHI backing you with great service 

Barry A 

on Google

2 years ago

Alicia Smith has been an incredible help to our family. She delivered great service, was very communicative, professional and worked diligently to find us us an incredible policy. I would highly recommend this company and specifically Alicia to help you with all of your insurance needs. She rocks! Thank you Alicia.Barry A